It’s hard to believe that the feisty and confident young lady, Sarah Mahmood, was until recently totally lacking in confidence and self-esteem following a period of unemployment.
However, says the Bradford-born 24-year old, the turnaround in her life is: “Entirely down to Interserve Working Futures and the company I now work for – Berkley’s Solicitors in Bradford!”
Berkley’s are well known as personal injury and insurance claims experts. Practice director Tahir Mahmud says the company is “expansion-minded” and looking to employ up to ten further staff – working closely with Interserve Working Futures to find and attract the very best talent.
“We want people with good communications skills and Interserve is helping us find exactly the right candidates; it takes away the headache of recruitment for us, and the whole process is hassle-free… Sarah is a perfect example of the service and quality of Work Programme candidates provided to us by Interserve Working Futures!,” he says.
Sarah commented that following 12 months of unemployment her confidence was beginning to fall apart.
“I’d had previous call-centre experience and thoroughly enjoyed that role but my period of unemployment had brought me to a low point…All that changed when I was referred to the Work Programme!”
Interserve Working Futures and work coach, Usman Suleman, worked closely with Sarah – enhancing her CV, interview skills and self-confidence techniques.
Sarah says: “Usman recognised my potential and drilled into me a ‘You Can Do It’ attitude – boosting my self-confidence and determination to get back to work.”
Back on track
Sarah says she has “always been ambitious” and has her eyes firmly on a management position within this progressive legal practice:
“It’s been amazing. The directors here are pushing me to succeed and, do you know what? I’m going to get there! Berkley’s obviously trust Interserve Working Futures to deliver the right candidates and I was offered a job the day after my first interview there. I can’t thank Interserve and Berkley’s enough for getting my life back on track!”