Our story

Our story

SustainAbilities has been part of how we do business since it launched in 2013, setting out an ambitious action plan for Interserve to 2020 on tackling environmental challenges and having a positive social impact. You can view that plan here.

During 2017, we took a moment to stop and think. Is the plan still fit for purpose? Does it align to a changing world? Does it still support our business goals? And we realised it was time to make some changes.

We consulted widely on the Plan to refine our 2020 targets and set new actions for 2025. Our updated plan reflects changes to the business, the lessons we’ve learnt and the priorities we want to address next. You can view our updated plan here.

story-vision-signOur review involved hundreds of our colleagues who shared their thoughts, ideas and feedback – the updated plan is simpler and more focused on what matters to our people, the customers we support and the communities we work in.

Our activities continue to focus on achieving five outcomes. With more emphasis than ever before on our social impacts – increasing skills, employability, providing opportunities and developing strong relationships.

We also continue our commitment to using resources efficiently – energy, fuel, water and materials. Our targets will be normalised by turnover to better reflect how our volume of work impacts our overall performance.

You can find out how we’re progressing against our Plan in our latest SustainAbilities Progress Update report.