Why SustainAbilities? Why now?

Our plan

SustainAbilities is our response to the mounting environmental issues, social challenges and economic pressures that are rapidly changing the business landscape and redefining what is required for companies to be successful.

SustainAbilities is our action plan from today to 2020 and beyond. It’s our way to manage risks and increase our opportunities for profitable growth and puts the issue of sustainability at the forefront of our decision-making. Download the complete SustainAbilities plan.

5 Outcomes

1 Places that benefit people

Create places and deliver services that enhance people’s lives, that can be valued, that contribute to individuals’ wellbeing and that are designed and built for the future. This means we will design places that are fit for the future – that are resilient to the effects of climate change and high energy costs, and that respond to the changing demands of modern society.

Places that benefit people

2 Public service in the public interest

Set ourselves apart by delivering services that benefit people and demonstrating the value our employees play in society. As the role of government changes, Interserve will increasingly support front-line public agencies and the third sector, as well as delivering public services directly.

Public service in the public interest

3 More skills, more opportunities

Build the skills of employees and stakeholders by sharing know-how, providing opportunities for self-improvement and making a positive and productive contribution to society. Building and maintaining the skills of our employees and stakeholders is vital for all aspects of what we seek to achieve. Developing skills and sharing learning will increase our capabilities, enhance relationships and generate wider benefits by adding to society’s collective pool of capacity and knowledge.

More skills, more opportunities

4 Positive environmental impact

We will move beyond compliance towards making a positive and restorative contribution to the environment through every project. Environmental challenges are increasingly pressing and it is no longer sufficient simply to comply with regulations or deliver on narrow and modest targets. Overall emissions of greenhouse gases need to be drastically cut – and quickly. Urgent action is also required in order to protect biodiversity.

Positive environmental impact

5 Sustainable growth

Building a profitable business that takes into account the true costs of business and delivers sustained value for all. In our fast-changing world it is no longer possible to focus only on financial values as we seek to grow. It is now necessary to build a broader platform to measure performance, that recognises wider considerations alongside the more familiar measures of profit growth and financial success.

Sustainable growth

15 Goals

Places that benefit people

1 Go above and beyond in communities where we work

2 Embrace and promote wellbeing

Public service in the public interest

3 Uphold the highest ethical standards

4 Act with transparency

More skills, more opportunities

5 Offer clients ‘sustainability as standard’

6 Inspire future professionals

7 Create a culture of innovation

Positive environmental impact

8 Protect the natural environment

9 Conserve and replenish water

10 Halve carbon emissions

11 Make waste a thing of the past

Sustainable growth

12 Buy sustainable products and services

13 Improve clients’ energy security

14 Adapt and respond to environmental change

15 Value more than just money

48 Targets

Places that benefit people

By 2014

  • 1 Introduce local employment targets whenever beneficial to the community

    Go above and beyond in communities where we work
  • 2 Offer healthier meal choices

    Embrace and promote wellbeing

By 2016

  • 3 Achieve the Business in the Community (BITC) 'Community Mark' or equivalent

    Go above and beyond in communities where we work
  • 4 Achieve a level of 15% of employees donating time to benefit local communities

    Go above and beyond in communities where we work
  • 5 Achieve top Considerate Constructor scores

    Embrace and promote wellbeing

By 2018

  • 6 Enable projects to be jointly-owned, managed or operated with community groups

    Go above and beyond in communities where we work
  • 7 Reduce voluntary employee turnover to under 10%

    Embrace and promote wellbeing

By 2020

  • 8 Invest 3% of pre-tax profit into local communities

    Go above and beyond in communities where we work
  • 9 Introduce ‘wellbeing’ key performance indicators to our contracts

    Embrace and promote wellbeing

Public service in the public interest

By 2014

  • 10 Apply a new sustainable procurement strategy to five major suppliers

    Uphold the highest ethical standards

By 2016

  • 11 Double the opportunities for those in disadvantaged groups

    Uphold the highest ethical standards
  • 12 Apply the sustainable procurement strategy to half of our suppliers

    Uphold the highest ethical standards
  • 13 Have boards that better reflect the diversity of our business

    Uphold the highest ethical standards

By 2018

  • 14 Apply the sustainable procurement strategy to all our suppliers

    Uphold the highest ethical standards
  • 15 Achieve Investors in Diversity or equivalent

    Uphold the highest ethical standards

By 2020

  • 16 Opportunities for disadvantaged groups, each year, will have doubled

    Uphold the highest ethical standards
  • 17 All our public sector work offers ‘open book’ accounting

    Act with transparency

More skills, more opportunities

By 2014

  • 18 Identify the sustainability ‘value add’ in our client work

    Offer clients ‘sustainability as standard’
  • 19 Provide 1,000 school placements every year

    Inspire future professionals
  • 20 Sustainability targets included in our managers’ appraisals

    Create a culture of innovation

By 2016

  • 21 Promote sustainable alternatives to requested products

    Offer clients ‘sustainability as standard’

By 2018

  • 22 Double the number of apprenticeships, traineeships and graduate training opportunities

    Inspire future professionals
  • 23 Develop 3 partnerships dedicated to innovation in sustainability

    Inspire future professionals

Positive environmental impact

By 2014

  • 24 Use only sustainable forest products

    Protect the natural environment
  • 25 Increase reuse of construction waste by 15%

    Make waste a thing of the past

By 2016

  • 26 50% of forest products we use will be certified sustainable

    Protect the natural environment
  • 27 20% cut in use of water

    Conserve and replenish water
  • 28 Reduce emissions from business travel by 30%

    Halve carbon emissions
  • 29 Reduce emissions from energy use at construction sites by 30%

    Halve carbon emissions
  • 30 Reduce construction waste by 25%

    Make waste a thing of the past
  • 31 Reduce office waste by 50%

    Make waste a thing of the past

By 2018

  • 32 Assess and act on our clients’ vulnerability to water scarcity

    Conserve and replenish water
  • 33 Implement our first closed-loop system

    Make waste a thing of the past

By 2020

  • 34 Halve our absolute carbon emissions

    Halve carbon emissions
  • 35 Introduce closed-loop systems along our value chain

    Make waste a thing of the past

Sustainable growth

By 2014

  • 36 Know our main indirect energy impacts

    Buy sustainable products and services

By 2016

  • 37 Reduce our main indirect energy impacts by 15%

    Buy sustainable products and services
  • 38 Comply with best practice procurement standards

    Buy sustainable products and services
  • 39 Introduce renewable energy generation at construction sites

    Improve clients’ energy security
  • 40 Apply risk assessments on resilience to environmental change

    Adapt and respond to environmental change

By 2018

  • 41 75% traceability of construction materials

    Buy sustainable products and services
  • 42 Comply with all relevant independent standards

    Buy sustainable products and services
  • 43 Recycled content in materials up by 50%

    Buy sustainable products and services
  • 44 At least 10 co-designed energy security projects underway

    Improve clients’ energy security
  • 45 Commit to sustainable drainage

    Adapt and respond to environmental change
  • 46 Develop a full suite of resilience targets

    Adapt and respond to environmental change
  • 47 Report on our '4 capitals' for half of our work

    Value more than just money

By 2020

  • 48 Work with our largest suppliers to report against the '4 capitals'

    Value more than just money